Table REQUESTED_SKILL_COMBINATION

Description

Modified: 8.5.003 (in Oracle, fields with VARCHAR data types use explicit CHAR character-length semantics)

In partitioned databases, this table is not partitioned.

This table allows facts to be described by a single string field that represents the full combination of requested skills and proficiencies.

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Column List

Legend

Column	Data Type	P	M	F	DV
SKILL_COMBINATION_KEY	Oracle: NUMBER(10) MSSQL: int PostgreSQL: integer	X	X	X
TENANT_KEY	Oracle: NUMBER(10) MSSQL: int PostgreSQL: integer		X	X
SKILL_COMBINATION_STRING	Oracle: VARCHAR2(255 CHAR) MSSQL: varchar(255)/nvarchar(255) PostgreSQL: varchar(255)		X
SKILL_COMBINATION_AUX_KEY	Oracle: VARCHAR2(255 CHAR) MSSQL: varchar(255)/nvarchar(255) PostgreSQL: varchar(255)
SKILL_COUNT	Oracle: NUMBER(5) MSSQL: smallint PostgreSQL: smallint		X
CREATE_AUDIT_KEY	Oracle: NUMBER(19) MSSQL: numeric(19) PostgreSQL: numeric(19)		X	X
UPDATE_AUDIT_KEY	Oracle: NUMBER(19) MSSQL: numeric(19) PostgreSQL: numeric(19)		X	X
PURGE_FLAG	Oracle: NUMBER(1) MSSQL: numeric(1) PostgreSQL: numeric(1)

SKILL_COMBINATION_KEY

This is the primary key of this table and the surrogate key that is used to join the REQUESTED_SKILL dimension table to the fact tables.

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TENANT_KEY

The surrogate key that is used to join the TENANT dimension to the fact tables.

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SKILL_COMBINATION_STRING

A single string representation of all skills and proficiencies that are requested by the interaction.

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SKILL_COMBINATION_AUX_KEY

This field is internal.

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SKILL_COUNT

The count of the number of requested skills.

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CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools—that is, applications that need to identify newly added data.

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UPDATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools—that is, applications that need to identify recently modified data.

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PURGE_FLAG

This field is reserved.

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Index List

No indexes are defined.

Subject Areas

• Interaction — Represents interactions from the perspective of a customer experience.
• Interaction_Resource — Represents a summary of each attempt to handle an interaction. It encompasses the mediation process that is required to offer the interaction to a target handling resource, as well as the activities of that target handling resource.

References

The summary List of References will include the following entries for this table or view:

Child Table/View	Child Table/View Column	Parent Table/View	Parent Table/View Column
REQUESTED_SKILL_COMBINATION	CREATE_AUDIT_KEY	CTL_AUDIT_LOG	AUDIT_KEY
REQUESTED_SKILL_COMBINATION	SKILL_COMBINATION_KEY	REQUESTED_SKILL	ID
REQUESTED_SKILL_COMBINATION	TENANT_KEY	TENANT	TENANT_KEY
REQUESTED_SKILL_COMBINATION	UPDATE_AUDIT_KEY	CTL_AUDIT_LOG	AUDIT_KEY