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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar. (The Info Mart database in Cloud deployments is not multi-language.) THIS BULLET DISPLAYS ONLY IN THE MSSQL AND CLOUD PDMs.

Table SDR_EXT_SERVICE_OUTCOME

Description

Introduced: 8.5.004. Supported in Genesys Cloud deployments only.
Modified: 8.5.010 (in Microsoft SQL Server, data type for SERVICE_NAME and SERVICE_RESPONSE_DESC modified in single- and multi-language databases)

In partitioned databases, this table is not partitioned.


This dimension table enables Session Detail Record (SDR) facts to be described based on the outcome of a custom service or an HTTP REST request, if one has been requested for the call.

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Column List

Legend

Column Data Type P M F DV
ID Oracle: NUMBER(10)
MSSQL: int
PostgreSQL: integer
 X X
SERVICE_NAME Oracle: VARCHAR2(255 CHAR)
MSSQL: nvarchar(255)
PostgreSQL: varchar(255)
 X NO_VALUE
SERVICE_RESPONSE_CODE Oracle: NUMBER(10)
MSSQL: int
PostgreSQL: integer
 X -1
SERVICE_RESPONSE_DESC Oracle: VARCHAR2(512 CHAR)
MSSQL: nvarchar(512)
PostgreSQL: varchar(512)
 X NO_VALUE
CREATE_AUDIT_KEY Oracle: NUMBER(19)
MSSQL: numeric(19)
PostgreSQL: numeric(19)
 X X

ID

The primary key of this table.

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SERVICE_NAME

Modified: 8.5.010 (in Microsoft SQL Server, data type modified in single- and multi-language databases)
The name of the custom service.

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SERVICE_RESPONSE_CODE

The service-specific code as returned from the custom service.

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SERVICE_RESPONSE_DESC

Modified: 8.5.010 (in Microsoft SQL Server, data type modified in single- and multi-language databases)
The service-specific description as returned from the custom service.

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CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools--that is, applications that need to identify newly added data.

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Index List

CODE U C Description
I_SDR_EXT_SERVICE_OUTCOME X Ensures that the combinations of values that are stored in the dimension table are unique.

Index I_SDR_EXT_SERVICE_OUTCOME

Field Sort Comment
SERVICE_NAME Ascending
SERVICE_RESPONSE_CODE Ascending
SERVICE_RESPONSE_DESC Ascending

Subject Areas

No subject area information available.


References

The summary List of References will include the following entries for this table or view:


Child Table/View Child Table/View Column Parent Table/View Parent Table/View Column
SDR_EXT_SERVICE_OUTCOME CREATE_AUDIT_KEY CTL_AUDIT_LOG AUDIT_KEY

 

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