8.5.011.22
Genesys Info Mart Test Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 12/19/18 | General | X | X | X | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
In this release, the ROW_COUNT and MIN_START_DATE_TIME_KEY fields in the CTL_AUDIT_LOG table correctly reflect the UPDATE_AUDIT_KEY associated with the end of a summary resource session. Previously, these CTL_AUDIT_LOG fields might not have reflected the update to the SM_RES_SESSION_FACT table, which caused the end of a summary resource session to be missed in exported data. (GIM-12228)
Genesys Info Mart now correctly populates the LAST_VQUEUE_RESOURCE_KEY column in the INTERACTION_RESOURCE_FACT (IRF) table in certain timing scenarios where, within the same second, a call is first cleared from a virtual queue and is then distributed to a handling resource by a second virtual queue.
Previously in such scenarios, the value in the LAST_VQUEUE_RESOURCE_KEY column may have referred to the cleared virtual queue instead of the distributing virtual queue. (GIM-12199)
Certain code changes have been made in preparation for support of Java version 11. (GIM-12197)
The transformation job now correctly populates the INTERACTION_FACT table in the environments where the value of the gim-etl-populate/populate-thread-facts configuration option is changed from false to true during runtime. Previously in such environments, the transformation job created redundant records in the INTERACTION_FACT table for some of the OutboundReply interactions for which the parent interactions were created when the option value was still set to false. (GIM-12192)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.011.22.