9.0.0New
{{{{{TMPL8}}} |Release=9.0.0
|Draft=
|New= The following new features were introduced in the 9.0.005.15 release:
- Co-browse now supports websites, including images and CSS, that are fully behind authentication (see Static Resource Synchronization).
- Co-browse now uses Redis for data storage. Cassandra has been deprecated and support will be removed in a future release.
- Co-browse now provides Historical Reporting via Genesys Customer Experience Insights (GCXI).
- Agents now have a zoom-to-fit/actual size control, allowing them to avoid unnecessary scrolling and to get a better overall picture of the co-browsed content.
- Co-browse now provides an improved UI representation of masked/restricted data for agents.
- Co-browse now masks images when data masking is used.
- Embedded Cassandra is no longer supported.
- Support for OpenJDK 8.
The following new features were introduced in the 9.0.000.07 release:
- The Session ID is now displayed in a format that is easier to read, avoiding errors when the end-user must read it to an agent over a voice connection.
- CORS policy is now stricter. By default, allowed origins are left empty and are no longer set to “all origins allowed (“*”)“. You must configure allowed origins during deployment.
- Genesys Co-browse Server can now be deployed on Windows Server 2016 and Hyper-V Windows 2016.
- Genesys Co-browse now supports Citrix XenDesktop v7.6 and Citrix XenApp v7.8.
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This page was last edited on June 25, 2019, at 18:51.
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