8.1.2New
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- Voicemail forwarding prompts are now available in all supported languages.
- Feature Server now includes Jetty version 9.2.
- Feature Server supports the version 2.2.8 software for the Genesys 405 desktop phone.
- Feature Server voicemail now supports Korean.
- Users can use the Feature Server GAX Plug-in to upload prerecorded greetings to their personal mailboxes.
- Now you can activate JMX anonymous authentication and view the status of your Cassandra database nodes status in the Feature Server user interface.
- SIP Feature Server Device Management supports IVR provisioning in SIP Business Continuity deployments.
- SIP Feature Server Device Management supports the AudioCodes phone models 420 HD and 405 with the new version 2.2.8 firmware.
- Feature Server forwards voicemail, and you can configure it.
- If the Feature Server Cassandra database gets out of sync with Configuration Server, you can resynchronize by reimporting all necessary data from Configuration Server to your Cassandra database.
- The privilege "Turn On/Off Voicemail Deposits for All Mailboxes" is added to the GAX Server during the installation of Genesys SIP Feature Server Plugin for GAX.
- Agents can now change their ACD Agent State using enabled desk phones made by Polycom, Yealink, and AudioCodes/Genesys (420HD model with firmware version 2.2.2 or higher only).
- You can can omit the confirmation question for sending a voicemail message. Set the option play-review-on-deposit to false.
- A Feature Server Cassandra Cluster now can synchronize data with new nodes added to the cluster.
- Now you can configure voicemail storage to comply with regional restrictions.
- A new administrator and user interface, delivered as a Genesys Administrator Extension plug-in
- Enhanced voicemail administration includes:
- Email and web notifications of new voicemail deposits
- The ability to disable voicemail deposit for all users in the environment
- Clearer option settings for users and mailboxes
- Mailbox deactivation
- Device management provides the ability to automatically configure, deploy, and manage large numbers of phones remotely in an enterprise solution or contact center environment, including:
- Bulk provisioning of IP Phones
- Remote management of devices, including configuration and firmware upgrades
- Support for Polycom, AudioCodes, Genesys, and Yealink phones
- Support for phones behind SBCs and firewalls
- Dial plan improvements include:
- Find Me Follow Me enhancement to call forwarding
- Simplified routing groups for outbound rules (GAX Plug-in only)
- Simplified editing of calling profiles (GAX Plug-in only)
- Validation of partition rules (GAX Plug-in only)
- Validation of calling profile and partition names (GAX Plug-in only)
- Voicemail deposit back to the mailbox of the original destination, when a call is forwarded but not answered
- Users can disable voicemail deposit to their mailboxes
- User access and role assignments are clearer (GAX Plug-in only)
- Users can sort search results of users, DNs, and mailboxes (GAX Plug-in only)
- New deletion confirmation dialogs prevent accidental deletion of objects (GAX Plug-in only)
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