Revision as of 21:44, September 23, 2019 by Valentip (talk | contribs) (Resolved Issues)
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9.0.000.16

CX Contact Release Notes


Release Date Release Type Restrictions AIX Linux Solaris Windows
09/20/19 General Under Shipping Control X


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Releases Info

Product Documentation

Genesys Products


What's New

This release contains the following new features and enhancements:

  • Searching for records in suppression lists now supports multiple list search options. Previously, only one suppression list was available to search against. (CLOUDCON-8248)
  • The Treatments view no longer appears as a modal window. A new Summary tab has also been added to the sub-menu. (CLOUDCON-8172)
  • In Analytics, a new sumtable panel is now available. (CLOUDCON-7022)



Resolved Issues

This release contains the following resolved issues:


In Analytics, it is now possible to remove a dashboard as the default dashboard. (CLOUDCON-8304)


The Show spinner now appears on all panels while loading in Analytics. (CLOUDCON-8265)


There is now a Mobile option and a Landline option in the Value dropdown menu in Campaign templates. Previously, the Mobile option was named Wireless and no Landline option existed. (CLOUDCON-8255)


The OtherX fields and ClientID in selection rules when numeric type is used now work properly. (CLOUDCON-8155)


The filtering rules with CONTAINS and IS [NOT] EMPTY clauses now work properly. (CLOUDCON-8154)


In Analytics, a notification has been included for fields with a numeric value. (CLOUDCON-8112)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.000.16.

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