9.0.000.16
CX Contact Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 09/20/19 | General | Under Shipping Control | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- Searching for records in suppression lists now supports multiple list search options. Previously, only one suppression list was available to search against. (CLOUDCON-8248)
- The Treatments view no longer appears as a modal window. A new Summary tab has also been added to the sub-menu. (CLOUDCON-8172)
- In Analytics, a new sumtable panel is now available. (CLOUDCON-7022)
Resolved Issues
This release contains the following resolved issues:
In Analytics, it is now possible to remove a dashboard as the default dashboard. (CLOUDCON-8304)
The Show spinner now appears on all panels while loading in Analytics. (CLOUDCON-8265)
There is now a Mobile option and a Landline option in the Value dropdown menu in Campaign templates. Previously, the Mobile option was named Wireless and no Landline option existed. (CLOUDCON-8255)
The OtherX fields and ClientID in selection rules when numeric type is used now work properly. (CLOUDCON-8155)
The filtering rules with CONTAINS and IS [NOT] EMPTY clauses now work properly. (CLOUDCON-8154)
In Analytics, a notification has been included for fields with a numeric value. (CLOUDCON-8112)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.000.16.
