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Predictive Route DataCfg:default-predictor:threshold-relaxation-timeout

threshold-relaxation-step

Section: default-predictor
Default Value: 1
Valid Values: (integer) 1 - <value of the max-score option>
Changes Take Effect: On the next interaction processed


Defines an increment by which, while an interaction remains queued, the minimum agent score required to match the interaction is decreased after each period defined by the value of the [default-predictor].threshold-relaxation-timeout option, following the initial period defined by the [default-predictor].initial-threshold-timeout option.

threshold-relaxation-step

Section: default-predictor
Default Value: 1
Valid Values: (integer) 1 - <value of the max-score option>
Changes Take Effect: On the next interaction processed


Defines an increment by which, while an interaction remains queued, the minimum agent score required to match the interaction is decreased after each period defined by the value of the [default-predictor].threshold-relaxation-timeout option, following the initial period defined by the [default-predictor].initial-threshold-timeout option.


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Published Option

threshold-relaxation-timeout

Default Value: 1
Valid Values: (integer) 1 - <max>
Changes Take Effect: On the next interaction processed


This option defines a timeout, in seconds, after which the minimum agent score required for matching an interaction is decreased by the amount defined by the value of the [default-predictor].threshold-relaxation-step option.

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