GAX Product Alert
The Log File Management Tool Agent Plug-in is not compatible with core GAX release 9.0.100.xx.
The following Plug-ins are not compatible with core GAX release 9.0.000.xx:
- Recording Plug-in for Genesys Administrator Extension
- Log File Management Tool Agent Plug-in
Genesys Administrator Extension can be used with Management Framework 7.6, but only the Automatic Solution Deployment (ASD) and License Reporting Manager (LRM) plug-ins can be used. All other default plug-ins, including Configuration Object Management (COM), Operational Parameter Management (OPM), Audio Resource Management (ARM), and the Genesys Administrator pass-through, cannot be used with Management Framework 7.6.
You can import the Application Template for Genesys Administrator Extension into Genesys Administrator, but you cannot import the associated metadata. The metadata includes prerequisite information for role privileges, which is not supported by Genesys Administrator.
Genesys Administrator Extension does not currently support all functions of the latest versions of Genesys Administrator, Genesys Configuration Manager, and Solution Control Interface. This includes the following features:
- Outbound-related operations
- Configuration of Resource Groups and DID Groups
- Bulk updates using wizards
- CSV export and import options for some objects, such as Switches or Agent Logins.
Setup Mode cannot deploy Configuration Server and Database Server on operating systems other than Windows Server 2003/2008/2012 and Red Hat Enterprise Linux 5.5/6.x.
When launching Genesys Administrator from GAX using Internet Explorer, the About Internet Explorer window appears. Click OK to close the window and work in Genesys Administrator.
If you are planning to use Internet Explorer 9.0 with Genesys Administrator Extension, Genesys recommends to not install Pulse.