DataLoader:default:ignore-ascii-characters

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Published Option

ignore-ascii-characters

Default Value: false
Valid Values: true, false
Changes Take Effect: On restart

Enables you to specify how Data Loader handles Agent Profile columns with the following unsupported ASCII characters: [Space], -, <, >.

• To have Data Loader remove the specified characters for Agent Profile schema columns, but add the affected columns to the schema, set the option to true.
• To have columns with the specified characters entirely omitted from the schema, set the option to false (the default value).

Important: Columns with other unsupported characters continue to be omitted from the schema. For a complete list of unsupported characters, see Configure Agent Profiles in the Predictive Routing Help.

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