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Interaction Concentrator:callconcentrator:pq-dbname


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Published Option

pq-dbname

Default Value: icon_<dbid>.pq
Valid Values: Any valid file name, :memory:
Changes Take Effect: After restart


Specifies the name of the persistent queue file that ICON creates and uses to store information before writing the information to IDB. With the default setting, the file name consists of the prefix icon_, followed by the identifier that Configuration Server assigns to this particular ICON application (the DBID) - for example, icon_161.pq.

The special value :memory: instructs the Persistent Queue Manager to use memory as storage instead of a physical file. Using memory for persistent queue storage may improve ICON performance with regard to database writes. However, this setting increases memory consumption, and you run the increased risk of losing data in the event ICON terminates abnormally.  

 

Important:

  • Genesys recommends that this file reside locally, not on a network.
  • Do not use the :memory: value if the role option for the ICON instance is set to cfg. By design, configuration synchronization requires persistent storage, so the temporary storage provided by pq-dbname = :memory: will generate configuration synchronization errors for an ICON configured to perform the cfg role.

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