DataLoader:dataset-zname-:location

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Published Option

location

Default Value: No default value
Valid Values: A valid path name string for a file containing a dataset in CSV format
Changes Take Effect: After 15 min timeout

Specifies the path to a CSV file containing a dataset. Required for the datasets provided as CSV files.

Configure the file location as described in the following steps:

1. Place the file itself in the Data Loader IP folder structure using the following path:

   <ip_folder>/ai-data-loader-scripts/scripts/datasets_<dataset_type>

2. The value for the location option is the path inside the Data Loader Docker container. Specify only the final part of the full path as given below:

   /datasets/<dataset_type>/<dataset file name>.csv

The possible dataset types are agents, customers, and outcomes.

Example:

• The folder path for the Customer Profile dataset is: <ip folder>/ai-data-loader-scripts/scripts/datasets_customers
• The location option value for this file is datasets/customers /<dataset_file_name>.csv

Note: Interactions are only uploaded using the direct Genesys Info Mart-Data Loader connection. If you are uploading additional interaction data from a CSV file, use the outcome dataset type.

If you want to update the dataset using a new CSV file, it must have the same file name or the option value must be changed to reflect the new file name. In either case, the folder where the file is located must remain the same.

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