allow-duplicated-kvp
Section: settings
Default Value: true
Valid Values: true, false
Changes Take Effect: Immediately
Introduced: 8.5.201.05
With a value of "false", Chat Server will return an error when any duplicated key-value pairs (for example, pairs with the same key name) in userdata or event attributes in chat protocol requests are provided. With a value of "true", Chat Server will ignore such conditions (and will use the value from the latest key-value pair).
Attention: While the backward compatibility default value is set to "true", it is recommended it be set to "false" for more controlled behavior.
async-idle-notices
Section: settings
Default Value: major
Valid Values: none, major, major2, typing, all
Changes Take Effect: Immediately
Introduced: 8.5.202.09 (Restricted); 8.5.301.06 (Generally Available)
Modified: 8.5.310.09
Specifies which notifications count as async chat session activity for the purpose of inactivity control.
- all: All user notifications are included (custom, push URL, typing on/off, update nickname).
- major: Only major notifications are included (push URL, file uploaded, file deleted).
- major2: Extends the major value with custom notifications.
- none: All notifications are excluded.
- typing: Only major and "typing on" notifications are included.
async-idle-close
Section: settings
Default Value: 3600
Valid Values: Any integer from 1-1728000
Changes Take Effect: Immediately
Introduced: 8.5.202.09 (Restricted); 8.5.301.06 (Generally Available)
Specifies, in seconds, a timeout that starts after "async-idle-alert" (enabled only for async chat sessions). If any qualifying activity occurs, (see "async-idle-alert" for a description of what qualifies as activity), the timeout stops and "async-idle-alert" timer is reset. If no qualifying activity is detected during this timeout, Chat Server:
- Sends the IDLE_CONTROL_CLOSE notice with a message specified by the value of the "message-close" option (in the section [inactivity-control]).
- Closes the chat session.
async-idle-alert
Section: settings
Default Value: 86400
Valid Values: Any integer from 1-1728000
Changes Take Effect: Immediately
Introduced: 8.5.202.09 (Restricted); 8.5.301.06 (Generally Available)
Specifies an inactivity alert timeout (in seconds) which is enabled only for async chat sessions. The inactivity timeout is set (or reset) for a session after any of the following activities: agent joined or left, any chat participant sent a message or a notice (as defined by "async-idle-notices"). If no qualifying activity is detected during this timeout, Chat Server:
- Sends the IDLE_CONTROL_ALERT notice with a message specified by the value of the "message-alert" option (in the section [inactivity-control]).
- Updates the interaction properties: GCTI_Chat_AsyncStatus=3 and GCTI_Chat_AsyncCheckAt={time to check interaction at}.
- Starts the timeout specified by the value of the "async-idle-close" option.
async-chat-enforce
Section: settings
Default Value: none
Valid Values: none, flex, basic, both
Changes Take Effect: Immediately
Introduced: 8.5.307.04
Specifies when Chat Server forces chat sessions to run in async mode.
- none: no forcing is applied.
- flex: chat sessions run in async mode, when started via flex chat protocol.
- basic: chat sessions run in async mode, when started via basic chat protocol.
- both: all chat sessions run in async mode.
async-idle-notices
Section: settings
Default Value: major
Valid Values: none, major, major2, typing, all
Changes Take Effect: Immediately
Introduced: 8.5.202.09 (Restricted); 8.5.301.06 (Generally Available)
Modified: 8.5.310.09
Specifies which notifications count as async chat session activity for the purpose of inactivity control.
- all: All user notifications are included (custom, push URL, typing on/off, update nickname).
- major: Only major notifications are included (push URL, file uploaded, file deleted).
- major2: Extends the major value with custom notifications.
- none: All notifications are excluded.
- typing: Only major and "typing on" notifications are included.
include-notices
Section: inactivity-control
Default Value: major
Valid Values: none, major, major2, typing, all
Changes Take Effect: Immediately
Modified: 8.5.310.09
Specifies which notifications count as chat session activity for the purpose of inactivity control.
- all: All user notifications are included (custom, push URL, typing on/off, update nickname).
- major: Only major notifications are included (push URL, file uploaded, file deleted).
- major2: Extends the major value with custom notifications.
- none: All notifications are excluded.
- typing: Only major and "typing on" notifications are included.
Chat9.0New
Author's Note: Chat 9.0 includes 8.5.2xx.xx and 8.5.3xx.xx releases
DRAFT=
NEW=
What's New in Chat Server for 9.0
For a complete list of new features in the 8.5.x release, please see Chat Server Release Notes.