Genesys Administrator Extension Deployment Guide

Genesys Administrator Extension (GAX), part of the Genesys Framework, is a web-based graphical user interface (GUI) that provides advanced administrative and operational functionality that is targeted to Hosted Service Providers as well as Enterprise customers.

This document contains the following information:

Overview

• Solution Deployment
• Configuration Object Management
• Architecture

Setting up GAX

• Deployment Task Summary
• Managing Plug-ins
• Upgrading GAX

Accessing GAX

• Logging In
• Logging in to Genesys Administrator from GAX

Troubleshooting

Including:

• Required Permissions
• Memory Issues
• Browser Issues

GAX Role Privileges

Including:

• Operational Parameter Management
• Solution Deployment
• Configuration Object Management
• ...

GAX Configuration Options

Including:

• general Section
• arm Section
• log Section
• ...