8.5.311.06
Chat Server Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 05/15/20 | Update | X | X |
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What's New
This release contains the following new features and enhancements:
- For a deployment with multiple GMS clusters, which is needed for multi-data center operations, Chat Server now selects a GMS node from another cluster if the cluster that was registered initially, is empty (in other words, all GMS nodes in this cluster are down). (CHAT-3684)
- Chat Server web health metrics have been extended to include additional information about the application. (CHAT-3683)
- New health metrics mem_sessions_launched and mem_sessions_disposed have been introduced. These metrics are intended to report how many chat sessions Chat Server keeps in its memory. (CHAT-3673)
- Chat Server now correctly sets "idle alert timeout" after a session restoration, taking in account the idle waiting time before the restoration. Previously, Chat Server was resetting "idle alert timeout" completely after a session restoration. (CHAT-3597)
Resolved Issues
This release contains the following resolved issues:
Chat Server now sends a different "party left" reason code when a customer is removed from the chat session by the flex-no-agents-timeout configuration option. Bot Gateway Server uses it to correctly stop a bot session when StopBotOnCustomerLeft is set to true during the bot startup. (CHAT-3694)
Chat Server now correctly applies Personally Identifiable Information (PII) configuration from UCS after a session is restored. Previously, for restored sessions, only the default hardcoded PII configuration was applied. (CHAT-3679)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.311.06.