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Genesys Web Services:interaction-workspace:contact-history-quick-search-attributes


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contact.history-quick-search-attributes

Default Value: Subject
Valid Values: A comma-separated value list of valid interaction attribute names, for example: Subject. Possible searchable attributes are: BccAddresses, CcAddresses, FromAddress, FromPersonal, Id, Mailbox, ReplyToAddress, StructuredText, Subject, Text, TheComment, ToAddresses
Changes Take Effect: Immediately
Introduced: 9.0.000.31
Modified: 9.0.000.74

Specifies the interaction attributes that are used to search interactions in the quick search mode of the Contact History view. These attributes should be text attributes. You can use custom interaction attributes. For more information, see 'Making an Attribute Searchable from the Desktop' in the PureEngage Digital Administrator's Guide.

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