Genesys Web Services:interaction-workspace:contact-lookup-voice-intercommunication-use-dialed-phone-number

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Published Option

contact.lookup.voice.intercommunication.use-dialed-phone-number

Default Value: true
Valid Values: true, false
Changes Take Effect: Immediately
Introduced: 9.0.000.68

If contact lookup is enabled, and intercommunication is configured, this option specifies that contact lookup is performed on the phone number typed by an agent for an outgoing call to Routing Point.

Draft Option

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