Genesys Web Services:interaction-workspace:email-max-attachments-size

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Published Option

email.max-attachments-size

Default Value: 0
Valid Values: A positive integer.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Specifies the maximum number of total megabytes of files that agents can attach to an external email interaction. An error message is displayed to the agent if the total number of megabytes for all attached files exceeds this value. The value 0 means that there is no restriction.

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