Genesys Web Services:interaction-workspace:email-reply-format

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Published Option

email.reply-format

Default Value: auto
Valid Values: Select a value from the following list: auto, html, plain-text.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Specifies the format of an outgoing email reply:

• auto: outgoing email reply format is the same as corresponding inbound email.
• html: outgoing email reply format is forced to html.
• plain-text: outgoing email reply format is forced to plain text.

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