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Genesys Web Services:interaction-workspace:interaction-disposition-folder-name-depth-zn-


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Published Option

interaction.disposition.folder-name-depth-<n>

Default Value: No default value
Valid Values: Valid key name associated with a disposition.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Specifies the key that is used to populate attached data or a user event when a disposition code is submitted to the back-end system, such as T-Server, Interaction Server, and Contact Server. This option can be overridden by a routing strategy as described in the Configuration Guide.

Draft Option

No draft option


This page was last edited on June 21, 2020, at 18:59.
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