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Published Option
Default Value: No default value
Valid Values: A comma-separated list of valid object types from the following list: Agent, RoutingPoint, ACDQueue, TypeDestination, OutboundRecord, Contact
Changes Take Effect: Immediately
Introduced: 9.0.000.88
Specifies the list of targets that are contacted through the routing based mechanism for the requests that are defined by the intercommunication.voice.routing-based-actions option. Note: The targets AgentGroup and Skill are always addressed through routing; therefore, they are not affected by this option.
Draft Option
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