Genesys Web Services:interaction-workspace:outbound-agent-preview-mode

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Published Option

outbound.agent-preview-mode

Default Value: false
Valid Values: true, false
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.68

Specifies if Workspace sends PreviewDialingModeStart and PreviewDialingModeStop events to OCS for every campaign running in Preview mode.

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