Genesys Web Services:interaction-workspace:outbound-treatment-mode

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Published Option

outbound.treatment-mode

Default Value: No default value
Valid Values: personal, campaign
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Specifies the type of treatment to be applied for the outbound record after it is marked as processed. If not set or set to 'none', no treatment is applied for the outbound record. This option can be overridden by a routing strategy as described in Configuration Guide.

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