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Genesys Web Services:interaction-workspace:presence-evaluate-presence


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Published Option

presence.evaluate-presence

Default Value: true
Valid Values: true, false.
Changes Take Effect: Immediately
Introduced: 9.0.000.31
Modified: 9.0.000.88,9.0.000.68

Specifies whether the presence (availability) of agents, agent groups, Routing Points and Queues (when configured) is shown in Team Communicator in the search results.

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