Genesys Web Services:interaction-workspace:privilege-email-can-click-to-dial

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Published Option

privilege.email.can-click-to-dial

Default Value: false
Valid Values: true, false.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.90
Related Options: expression.identify.phone-number

Enables the agent to use the Click to Dial feature in email based on the expression.identify.phone-number option to detect phone numbers.

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