Genesys Web Services:interaction-workspace:privilege-email-can-inline-forward

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Published Option

privilege.email.can-inline-forward

Default Value: false
Valid Values: true, false.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Enables agents to forward an email in a new email interaction. The forwarded email appears inline in the new email.

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