Genesys Web Services:interaction-workspace:privilege-interaction-management-case-data-can-edit

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Published Option

privilege.interaction-management.case-data.can-edit

Default Value: false
Valid Values: true, false.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Enables supervisors to edit case data for interactions directly from Workbins and Interaction Queues without pulling the interactions first.

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