Genesys Web Services:interaction-workspace:privilege-voice-history-can-click-to-search

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Published Option

privilege.voice-history.can-click-to-search

Default Value: true
Valid Values: true, false.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.61

Enables an agent to use Click-to-search to open the Contact Directory by clicking a Contact name in the Details tab of the My History or Interaction Search views.

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