Genesys Web Services:interaction-workspace:teamcommunicator-always-clear-textbox-on-new-interaction

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Published Option

teamcommunicator.always-clear-textbox-on-new-interaction

Default Value: true
Valid Values: true, false.
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.31

Specifies whether the Team Communicator text search box is cleared after the interaction is initiated when the agent presses 'Enter' or clicks one of the medias in the Team Communicator results. When set to false, the Team Communicator text search box is cleared only if an interaction is initiated by the agent pressing 'Enter'.

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