Genesys Web Services:interaction-workspace:teamcommunicator-chat-list-status-reachable

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Published Option

teamcommunicator.chat.list-status-reachable

Default Value: NotReady
Valid Values: A case-sensitive comma-separated list of agent status from the following list: NotReady, Busy, LoggedOff
Changes Take Effect: After the next platform configuration refresh interval.
Introduced: 9.0.000.61

Specifies the list of unvailable statuses for which a target agent can be contacted for consultation, transfer, and conference, requests. If the unvailable status of the target agent is not in the list of allowed statuses, the target agent will not be listed as available for consultation, transfer, and conference requests. Depends on 'Chat - Can Use Chat Channel' and 'TeamCommunicator - Evaluate Presence'.

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