Business Attributes

Important

This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Administrators.

Business Attributes are objects that serve as containers of a particular type for Attribute Value objects. Instances of this object are available enumerations (classifications), such as Media Type, Service Type, and others.

Important

Business Attribute names and values may be stored using UTF-8. This enables the attributes and their values to be entered and displayed in any language, including non-ASCII languages such as Japanese. If required, two or more languages can be combined for a single Business Attribute.

• Overview

Business Attributes Overview

The Business Attributes list shows the Business Attributes that are in your environment.

Important

Business Attributes that are disabled appear grayed out in the list.

You can sort the items in the list by clicking a column head. Clicking a column head a second time reverses the sort order. You can add or remove columns by clicking Select Columns.

To select or de-select multiple objects at once, click Select.