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9.0.000.20

Genesys Rules System Rules Authoring Tool Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/13/20 Hot Fix X X X

Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:


In a single-tenant environment, the tenant is now automatically selected upon login. Previously, you had to manually select it. (GRS-3608)


Support for Virtual Queues has been added to GRS Template Development. (GRS-3607)


A problem that caused the creation of a Template Project to fail in GRAT 9.0 after migration from 8.5.2x has been fixed. (GRS-3600)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.000.20.

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