8.5.216.10
Workforce Management Data Aggregator Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 08/20/20 | Update | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
WFM Data Aggregator now optimizes the schedule-loading requests sent to WFM Server thus avoiding occasional grayed-out agent information in real-time Adherence view. Previously, grayed-out lines appeared in this view when Data Aggregator failed to load agent schedule information quickly enough. (WFM-33272)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.216.10.
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