Revision as of 13:03, September 14, 2020 by Mhachey (talk | contribs)
Jump to: navigation, search

8.5.217.04

Workforce Management Database Utility Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
09/09/20 General X


Helpful Links

Releases Info


Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • WFM Database Utility now supports separate Edit and Add/Delete role privileges for the Organization. Splitting these privileges improves security by allowing certain users to edit the organization, while preventing them from (accidentally or intentionally) deleting the entire organization. Previously, user had one role privilege which enabled them to add to, edit, and delete the Organization. See also, Upgrade Notes.
    To support backward compatibility, user roles that previously had Add/Edit/Delete privileges, now have Add/Delete and Edit privileges. (WFM-33336)



Resolved Issues

This release contains the following resolved issues:


WFM users can now successfully save configuration changes to Notifications. Previously, WFM displayed the following error message when users tried to save Notification changes: An error occurred while creating Configuration object 'Notification'. (WFM-33313)




Upgrade Notes

Implementation of the new feature requires WFM Web 8.5.217.16 or later and WFM Server 8.5.217.01 or later releases.

Comments or questions about this documentation? Contact us for support!