Revision as of 16:44, September 14, 2020 by Mhachey (talk | contribs) (Release note published from draft at Monday 14th of September 2020 04:44:59 PM)
Jump to: navigation, search

8.5.217.04

Workforce Management Database Utility Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
09/09/20 General X


Helpful Links

Releases Info


Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • WFM Database Utility now supports separate Edit and Add/Delete role privileges for the Organization. Splitting the Add/Edit/Delete privilege improves security by allowing certain users to edit the organization, while preventing them from (accidentally or intentionally) deleting the entire organization. See also, Upgrade Notes.
    To support backward compatibility, user roles that previously had the Add/Edit/Delete privilege, now have Add/Delete and Edit privileges. (WFM-33336)



Resolved Issues

This release contains the following resolved issues:

WFM users can now successfully save configuration changes to Notifications. Previously, WFM displayed the following error message when users tried to save Notification changes: An error occurred while creating Configuration object 'Notification'. (WFM-33313)



Upgrade Notes

Implementation of the new feature requires WFM Web 8.5.217.16 or later and WFM Server 8.5.217.01 or later releases.

Comments or questions about this documentation? Contact us for support!