Table SDR_CUST_ATRIBUTES_FACT

Description

Introduced: 8.5.005. Supported in certain Genesys Engage Cloud deployments only.
Modified: 8.5.010.16 (UPDATE_AUDIT_KEY added)

In partitioned databases, this table is partitioned.

This fact table contains a record of the attribute values that applications attach to SDR for reporting purposes. A new row is added for each attribute that is attached (for example, DNIS of the destination phone number). A row is updated when a new value is reported for an existing attribute.

Important

The SDR attributes are different from UserEvent (attached) data.

Note that the word "attribute" is misspelled in the database table name.

Tip

To assist you in preparing supplementary documentation, click the following link to download a comma-separated text file containing information such as the data types and descriptions for all columns in this table: Download a CSV file.

Hint: For easiest viewing, open the downloaded CSV file in Excel and adjust settings for column widths, text wrapping, and so on as desired. Depending on your browser and other system settings, you might need to save the file to your desktop first.

Column List

Legend

Column	Data Type	P	M	F	DV
CREATE_AUDIT_KEY	Oracle: NUMBER(19) MSSQL: numeric(19) PostgreSQL: numeric(19)		X	X
SESSION_ID	Oracle: VARCHAR2(50 CHAR) MSSQL: varchar(50) PostgreSQL: varchar(50)	X	X
START_DATE_TIME_KEY	Oracle: NUMBER(10) MSSQL: int PostgreSQL: integer	X	X	X
ATRIBUTE_VALUE	Oracle: VARCHAR2(1024 CHAR) MSSQL: varchar(1024)/nvarchar(1024) PostgreSQL: varchar(1024)		X
SDR_CUST_ATRIBUTES_KEY	Oracle: NUMBER(10) MSSQL: int PostgreSQL: integer	X	X		-2
UPDATE_AUDIT_KEY	Oracle: NUMBER(19) MSSQL: numeric(19) PostgreSQL: numeric(19)			X

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.

>> Back to Column List

SESSION_ID

The ID of the session assigned by Orchestration Server. This is the primary key of this table. You can use the SESSION_ID to link the SDR_CUST_ATRIBUTES_FACT record with an SDR_SESSION_FACT.

>> Back to Column List

START_DATE_TIME_KEY

Identifies the start of a 15-minute interval in which the activity started. Use this value as a key to join the fact tables to any configured DATE_TIME dimension, in order to group the facts that are related to the same interval and/or convert the START_TS timestamp to an appropriate time zone.

>> Back to Column List

ATRIBUTE_VALUE

The value(s) of the attribute, as provided by the application.

>> Back to Column List

SDR_CUST_ATRIBUTES_KEY

The surrogate key that is used to join the SDR_CUST_ATRIBUTES dimension to the fact tables.

>> Back to Column List

UPDATE_AUDIT_KEY

Introduced: Release 8.5.010.16
The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify recently modified data.

>> Back to Column List

Index List

CODE	U	C	Description
I_SDR_CUST_ATRIBUTES_FACT_SDT			Improves access time, based on the Start Date Time key.

Index I_SDR_CUST_ATRIBUTES_FACT_SDT

Field	Sort	Comment
START_DATE_TIME_KEY	Ascending

Subject Areas

No subject area information available.

References

The summary List of References will include the following entries for this table or view:

Child Table/View	Child Table/View Column	Parent Table/View	Parent Table/View Column
SDR_CUST_ATRIBUTES_FACT	CREATE_AUDIT_KEY	CTL_AUDIT_LOG	AUDIT_KEY
SDR_CUST_ATRIBUTES_FACT	START_DATE_TIME_KEY	DATE_TIME	DATE_TIME_KEY
SDR_CUST_ATRIBUTES_FACT	UPDATE_AUDIT_KEY	CTL_AUDIT_LOG	AUDIT_KEY