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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar. (The Info Mart database in Cloud deployments is not multi-language.) THIS BULLET DISPLAYS ONLY IN THE MSSQL AND CLOUD PDMs.

Table SDR_MESSAGE

Description

Introduced: 8.5.001. Supported in Genesys Engage Cloud deployments only.
Modified: 8.5.010 (in Microsoft SQL Server, data type for MESSAGE_FILE modified in single-language databases)

In partitioned databases, this table is not partitioned.


This dimension table enables Session Detail Record (SDR) facts to be described based on the prompt messages that were used during self-service. Each row in the table describes one message file.

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Column List

Legend

Column Data Type P M F DV
ID Oracle: NUMBER(10)
MSSQL: int
PostgreSQL: integer
 X X
MESSAGE_FILE Oracle: VARCHAR2(255 CHAR)
MSSQL: nvarchar(255)
PostgreSQL: varchar(255)
 X NO_VALUE
CREATE_AUDIT_KEY Oracle: NUMBER(19)
MSSQL: numeric(19)
PostgreSQL: numeric(19)
 X X

ID

The primary key of this table.

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MESSAGE_FILE

Modified: 8.5.010 (in Microsoft SQL Server, data type modified in single-language databases)
The name of the file that was used to play a prompt message, as specified by the application.

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CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.

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Index List

CODE U C Description
I_SDR_MESSAGE X Ensures that the combinations of values that are stored in the dimension table are unique.

Index I_SDR_MESSAGE

Field Sort Comment
MESSAGE_FILE Ascending

Subject Areas

No subject area information available.


References

The summary List of References will include the following entries for this table or view:


Child Table/View Child Table/View Column Parent Table/View Parent Table/View Column
SDR_MESSAGE CREATE_AUDIT_KEY CTL_AUDIT_LOG AUDIT_KEY

 

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