Revision as of 18:02, April 20, 2021 by Jeffrey.erickson@genesys.com (talk | contribs) (Update with the copy of version: Draft)
Product List
Important
Genesys support for below platform versions ends when respective vendors declare End of Support. For information, see Discontinued Support.- Billing Data Server
- Composer
- CSTA Connector for BroadSoft BroadWorks
- CX Contact
- Decisions
- eServices
- Management Framework
- Genesys Intelligent Automation (formerly GAAP)
- Genesys Co-browse
- Genesys Customer Experience Insights
- Genesys Administrator Extension
- Genesys Agent Scripting
- Genesys Desktop
- Genesys Info Mart
- Genesys Interaction Recording
- Genesys Interactive Insights
- Genesys IVR SDK
- Genesys Knowledge Center
- Genesys Media Server
- Genesys Mobile Services
- Genesys Pulse
- Genesys Quality Management (Zoom)
- Genesys Rules System
- Genesys Skills Management
- Genesys Softphone
- Genesys Video Gateway
- Genesys Voice Platform
- Genesys Voice Platform Studio
- Genesys Web Engagement
- Genesys WebRTC Service
- Genesys Web Services and Applications
- Genesys Widgets
- Gplus Adapter for Microsoft CRM
- Gplus Adapter for SAP Analytics
- Gplus Adapter for SAP CRM
- Gplus Adapter for SAP Data Access Component
- Gplus Adapter for SAP ERP
- Gplus Adapter for SAP ICI Multi-Channel
- Gplus Adapter for Siebel CRM
- Genesys Predictive Routing
- Genesys Voice Platform Voice Application Reporter
- Interaction Concentrator
- Interaction SDK
- IVR Interface Option
- intelligent Workload Distribution
- License Reporting Manager
- LivePerson Adapter
- Load Distribution Server
- Messaging Apps/Social Engagement
- Multimedia Connector for Skype for Business
- Network SIP Server
- Network T-Server ATT
- Network T-Server GenSpec
- Network T-Server ISCP
- Network T-Server MCI
- Network T-Server NGSN
- Network T-Server Sprint
- Outbound Contact eXpert
- Orchestration Server
- Outbound Contact
- Platform SDK
- Pulse Advisors (formerly PMA)
- Real-Time Metrics Engine
- SIP Endpoint SDK
- SIP Feature Server
- SIP Proxy
- SIP Server
- Solution Reporting (CCPulse+ and CC Analyzer)
- SpeechMiner
- Stream Manager
- T-Server Aastra MX-ONE
- T-Server Alcatel A4400/OXE
- T-Server Avaya Communication Manager
- T-Server Avaya TSAPI
- T-Server Cisco Unified Communications Manager
- T-Server CSTA Connector
- T-Server Mitel MiVoice 5000
- T-Server NEC NEAX/APEX
- T-Server Nortel Communication Server 2000/2100
- T-Server Siemens HiPath 4000 CSTA III
- UC Connector
- Universal Contact Server
- Universal Routing
- Voice Treatment Option
- Workforce Management
- Workspace Desktop Edition
- Workspace SIP Endpoint
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