Known Issues and Recommendations
Genesys Knowledge Center CMS
The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of Genesys Knowledge Center CMS. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.
See also Internationalization Issues.
When creating and publishing documents the CMS processing time is now working as expected. Previously, performance time sometimes took longer than 20 minutes.
| ID: GK-8564 | Found In: 9.0.006.07 | Fixed In: 9.0.006.20 |
When applying a Start date and Expiration date CMS considers the Knowledge Manager's local timezone. Previously Start date and Expiration date properties utilized GMT timezone to apply selected dates.
| ID: GK-8121 | Found In: 9.0.003.06 | Fixed In: 9.0.006.02 |
You can now change a child category to a parent category and move a child category from one parent category to another parent category. Previously, you could not make these changes.
| ID: GK-8563 | Found In: | Fixed In: 9.0.006.20 |
Internationalization Issues
Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of Genesys Knowledge Center CMS unless otherwise noted in the issue description.
There are no internationalization issues for this product.