9.0.0.25.05

CX Contact Release Notes

9.x

CX Contact is part of 9.x starting in 9.0.000.06.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
05/05/21	General	Under Shipping Control		X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• CX Contact

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• When Partitioning is enabled, Outbound Analytics dashboards now display data only for the active partition. (CLOUDCON-12565)

Resolved Issues

This release contains the following resolved issues:

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In environments for which Partitioning is enabled, the Campaign UI now displays one Campaign Group after the user changes the active partition. Previously, the Campaign UI may have displayed several Campaign Groups instead of one. (CLOUDCON-13071)

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Campaign Groups for Email and SMS media types are now created with the correct Destination DN, obtained from the Session Profile. Previously, such Campaign Groups for Email and SMS media types, may have been created with no Destination DN. (CLOUDCON-13032)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.0.25.05.