9.0.006.24

Genesys Knowledge Center Plug-in for Workspace Desktop Edition Release Notes

9.x

Genesys Knowledge Center Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.000.15.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
07/22/21	Hot Fix						X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Knowledge Center

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The content in the Customer's Recent Question section is now hidden when the agent-can-access/history option equals false. With this fix, updating client applications is not required. Previously, the content was visible to everyone. (GK-8548)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.006.24.