8.5.220.07
Workforce Management Web Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 10/31/23 | Update | X | X |
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What's New
This release contains the following new features and enhancements:
WFM Web is updated to support OpenJDK 17 for WFM Web Server (Apache Tomcat) part. (WFM-36848)
WFM Web is updated to support OpenJDK 17 for client part (Supervisors UI) (WFM-36847)
WFM Web is updated to support Tomcat 9.0.75. (WFM-36695)
Resolved Issues
This release contains the following resolved issues:
Error about session expiration doesn’t appear anymore when session is ongoing and active (WFM-37052, WFM-36996)
Labels for timezones with DST are presented correctly now (WFM-36927) Unknown time-zone ID error message doesn’t appear on the WFM Web login page anymore if the newly introduced IANA time-zone is set as the user’s time zone in Configuration > Users module. Previously issue existed in environments where SOAP API is used to authenticate WFM users (the [auth] section is absent in the application options) (WFM-36794)
An error doesn’t occur anymore when using the Schedule Intra-Day and Agent-Extended views in WFM Web. Previously it could happen if the newly introduced IANA time-zone was used in business unit/site configuration or selected in Time Zone control. (WFM-36762)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.220.07.