8.5.202.69

Web Services and Applications Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/18/19	General			X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Web Services and Applications

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

OpenJDK

• Support for OpenJDK 8 for Genesys Web Services.

  See the Web Services and Applications page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating environments.

Resolved Issues

This release contains the following resolved issues:

Web Services API

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The phoneType field is now supported in the UpdateRecord operation by using POST /api/v2/me/outbound-records/. (HTCC-30873)

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Agents with two DN configurations (ACD Position and Extension) can now change the Active device state by using POST /me/channels/voice. (HTCC-30739)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.202.69.