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8.5.220.09

Workforce Management Web Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
11/21/23 Update X X


Helpful Links

Releases Info


Product Documentation

Workforce Management Web

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.


Resolved Issues

This release contains the following resolved issues:

While working with Intra-day Schedule rebuild wizard, it was not possible to select agents under Sites, as they were missing in object selection tree. (WFM-37099)



Upgrade Notes

No special procedure is required to upgrade to release 8.5.220.09.

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