Agent Table of Contents Page

Welcome title: Workspace Web Edition Help

QuickStart title: Getting started

Nav title: Navigating Workspace

Videos title: "How To" Videos

channels title: Channels

custinter title: Customer interactions

• Voice title: Calls
  
• email title: Email
  
• Chat title: Chat
  
• Facebook title: Facebook
  
• Twitter title: Twitter
  
• Workitems title: Workitems
  
• blending title: Blend Different Channels Into A Single Conversation
  
• contacts title: Contacts
  
• hist title: Contact and interaction history
  
• MyWorkbins title: Workbins
  
• Responses title: Standard responses
  
• GKCWWE title: Knowledge Center
  
  • GKCAsk title: Using the Ask tab
    
  • GKCBrowse title: Using the Browse tab
    
  • GKCHistory title: Using the History tab
    
• cobrow title: Co-browse sessions
  
• CustBrowse title: Browser history
  

intinter title: Internal interactions

• TeamCommunicator title: Team Communicator
  

Outbound title: Outbound campaigns

super title: Supervising agents