8.5.220.15
Workforce Management Web Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 1/19/24 | Update | X | X |
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Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- WFM Web is updated to support 'Support Partition' flag on Cross Domain Cookies. (WFM-37075)
- WFM Web for supervisors and Agents now has support for Windows 11. (WFM-36999)
- New WFM Web Supervisors User Interface now supports Microsoft Edge browser. (WFM-36992)
Resolved Issues
This release contains the following resolved issues:
Error while loading statistic objects under Configuration activity doesn’t appear anymore (WFM-37068)
Application error appearing in Intra-day Schedule Rebuild Wizard when trying to rebuild with "Additionally filter agents by contracts" setting checked is now fixed. (WFM-36906)
UI Launcher is updated to use getdown library version 1.8.7 from previously using version 1.7.1 (WFM-36893)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.220.15.
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