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New in Genesys E-mail 8.5.x Releases
block-parent-userdata-with-prefix
Section: chat-client
Default Value: No default value
Valid Values: Empty or any string that presents a valid chat interaction userdata prefix
Changes Take Effect: Immediately
Introduced: 8.5.203.01
Specifies a list of prefixes delimited by a semi-colon (;). Each prefix is the name of a chat interaction userdata that E-mail Server filters out when creating a child outbound email interaction to send the chat transcript. The prefixes are case insensitive. An empty value indicates that E-mail Server does not filter out any userdata when it creates the child interaction.
Genesys Engage Email
The Genesys Engage Email channel is part of the Genesys Engage Digital (eServices) platform. E-mail Server mediates between the enterprise email server, the Universal Contact Server database, and Interaction Server.
What's New
Release Note
E-mail Server 8.5.x Release Note
Documentation
E-mail Server Administration Guide
Get recommendations for monitoring and adjusting your E-mail Server configuration.
eServices Deployment Guide
This guide includes information on deploying eServices components, including information specific to E-mail Server.
Configuration Options
Find the latest information on configuration options for selected eServices components: