Genesys Web Engagement Plug-ins for Interaction Workspace Help
Welcome to the Genesys Web Engagement Plug-ins for Interaction Workspace Help. This document introduces you to the GUI elements that are added to Interaction Workspace / Workspace Desktop Edition by the GWE plug-ins and describes how to use them.
Genesys provides the following two plug-ins:
- Genesys Web Engagement Plug-in for Interaction Workspace — Use this plug-in if your Genesys environment includes Interaction Workspace 8.1.4.
- Genesys Web Engagement Plug-in for Workspace Desktop Edition — Use this plug-in if your Genesys environment includes Workspace Desktop Edition 8.5.0.
See the summary of chapters below for details about the plug-ins.
This page was last edited on January 5, 2015, at 14:43.
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