In the Column List:
- P = Primary key
- M = Mandatory field
- F = Foreign key
Table G_PARTY_STAT
This table contains information regarding party statistics which are summarized upon termination of the party. Whether ICON writes to this table is determined by the setting of one or more configuration options in the [filter-data] section.
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Column List
Column | Data Type | P | M | F | Description |
---|---|---|---|---|---|
ID | NUMBER(16) | X | X | The unique, autonumbered ID of the record. This is the primary key. | |
PartyID | VARCHAR2(50) | X | The ID of party for which metrics were calculated. | ||
TT_ALERTING | INTEGER | The total time, in seconds, that the party spent in the ALERTING state. This represents the sum of all the durations of the time intervals of when the party was in the ALERTING state. | |||
TT_CONNECTED | INTEGER | The total time, in seconds, that the party spent in the CONNECTED state. This represents the sum of all the durations of the time intervals when the party was in the CONNECTED state. The states of other parties in the call do not affect this metric. | |||
TT_HOLD | INTEGER | The total time, in seconds, that the party spent in the HOLD state. This represents the sum of all the durations of the time intervals when the party was in the HOLD state. | |||
TT_QUEUED | INTEGER | The total time, in seconds, that the party spent in the QUEUED state. This represents the sum of all the durations of the time intervals when the party was in the QUEUED state. | |||
TT_ACW | INTEGER | The total time, in seconds, that the party spent in the After Call Work (ACW) state. This is the sum of all the durations of the time intervals when the party was in the ACW state. | |||
CNT_ALERTING | INTEGER | The number of times that the party changed state to ALERTING. | |||
CNT_CONNECTED | INTEGER | The number of times that the party changed state to CONNECTED. | |||
CNT_HOLD | INTEGER | The number of times that the party changed state to HOLD. | |||
CNT_QUEUED | INTEGER | The number of times that the party changed state to QUEUED. | |||
CNT_ACW | INTEGER | A flag indicating whether the ACW state is the present for this party. One of the following values:
| |||
TT_ON_ALERT | INTEGER | The total time, in seconds, that there was another party in a call in the ALERTING state. This represents the sum of all the durations of the time intervals when there was at least one other party in a call which was in the ALERTING state. | |||
TT_ON_HOLD | INTEGER | The total time, in seconds, that there was another party in a call in the HOLD state. This represents the sum of all the durations of the time intervals when there was at least one other party in a call which was in the HOLD state. | |||
TT_ON_QUEUE | INTEGER | The total time, in seconds, that there was another party in a call in the QUEUED state. This is the sum of all the durations of the time intervals when there was at least one other party in a call which was in the QUEUED state. | |||
TT_ON_CONNECTED | INTEGER | The total time, in seconds, that all parties in a call in the CONNECTED state during the lifetime of the party. This represents the sum of all the durations of the time intervals when all parties were in the CONNECTED state during the lifetime of this party. | |||
T_DURATION | INTEGER | The life time of the party. | |||
GSYS_DOMAIN | INTEGER | Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2, Microsoft SQL Server, Oracle, or PostgreSQL, respectively). | |||
GSYS_PARTITION | INTEGER | A key that is used for partitioning. | |||
GSYS_SYS_ID | INTEGER | System ID. Reserved for future use. | |||
GSYS_SEQ | INTEGER | Insert Sequence. Not unique. | |||
GSYS_USEQ | INTEGER | Update Sequence. Not unique. | |||
GSYS_TS | TIMESTAMP(3) | Reserved | |||
GSYS_TC | INTEGER | Reserved | |||
GSYS_EXT_VCH1 | VARCHAR2(255) | Reserved | |||
GSYS_EXT_VCH2 | VARCHAR2(255) | Reserved | |||
GSYS_EXT_INT1 | INTEGER | Indicates the party that initiated call termination. The value is derived from the value of the ReleasingParty extension key, in the AttributeExtensions of the EventReleased or EventAbandoned from T-Server. ICON stores this data only when the store-releasing-party configuration option enables this functionality (store-releasing-party = 1|true). The value is one of the following:
| |||
GSYS_EXT_INT2 | INTEGER | Integer value of timestamp from the last TEvent that caused a record update. | |||
PM_EXT_1 | INTEGER | Reserved | |||
PM_EXT_2 | INTEGER | Reserved | |||
PM_EXT_3 | INTEGER | Reserved | |||
PM_EXT_4 | INTEGER | Reserved | |||
PM_EXT_5 | INTEGER | Reserved | |||
PM_EXT_6 | INTEGER | Reserved | |||
PM_EXT_7 | INTEGER | Reserved | |||
PM_EXT_8 | INTEGER | Reserved | |||
PM_EXT_9 | INTEGER | Reserved | |||
PM_EXT_10 | INTEGER | Reserved |
This page was last edited on January 10, 2020, at 15:27.
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