iWD Manager connections

PSDK client to Message Server, UCS, Interaction Server

1. Open GAX -> Applications -> <iWD Manager Server app> -> connections.
2. Make sure it has a secured connection to the Message Server application.
3. Change the connection to UCS to a Secured port.
4. Change the connection to Interaction Server to a Secured port.

REST server

1. Open GAX -> Applications -> <iWD Manager Server app> -> ports -> default.
2. Change it to Secured listening mode.
3. Fill Certificate and Trusted CA fields with JKS keystore and truststore files.
4. Add Transport parameters tls-mutual=1, keystore-password, truststore-password, provider=JKS. The final string should look like this:
   • tls=1;certificate=/genesys/TLS/keystore.jks;trusted-ca=/genesys/TLS/truststore.jks;keystore-password=KSPASSWD;truststore-password=TSPASSWD;tls-mutual=1;provider=JKS

PSDK client to Configuration Server

1. Open GAX -> Applications -> <iWD Manager Client app>
2. Make sure it has a connection to the Configuration Server application.
3. Open the connection to Configuration Server and add the following transport parameters:
   • For Linux:
     • certificate=<path to PEM certificate file>;certificate-key=<path to PEM certificate key file>;trusted-ca=<path to PEM certificate truststore file>;tls-mutual=1
   • For Windows:
     • certificate=<certificate_thumbprint>;trusted-ca=<truststore_thumbprint>;tls-mutual=1