Apple Messages for Business Hub Driver Attributes
The following is a list of attributes that the driver adds to the interaction.
Simple Text Message
Attribute | Type | Description |
---|---|---|
_umsMediaType | String | Always "applebc" |
_umsMediaTypeChat | String | Always "applebcsession" value |
_umsChannel | String | Channel name |
_umsChatPossible | String | Always "true" value |
_umsMsgId | String | Message indentifier (Apple's data) |
_umsMsgType | String | Always "text" value |
_umsFromAddr | String | Unique identifier of Apple's user or "SYSTEM" for notification messages |
_umsToAddr | String | Unique identifier of dialog (pair AppleUserId + businessId) |
_umsConversationId | String | Unique identifier of dialog (pair AppleUserId + businessId) |
_umsDriverDataWithAttachment | String | "False" for messages without attachment. "True" for messages with attachment. |
_umsMsgPlainText | String | Text of message |
_msg_PlainText | String | Text of message |
Subject | String | Subject of message |
_msg_CreatedAt | String | Timestamp for when message was received |
_msg_MsgId | String | Message indentifier (Apple's data) |
_msg_MsgType | String | Always "text" value |
_msg_FromUserId | String | Unique identifier of Apple's user |
_msg_ToAddr | String | Unique identifier of dialog (pair AppleUserId + businessId) |
_msg_ProfileServiceName | String | Always "ABC" value |
_msg_ProfileUserId_ABC | String | Unique identifier of Apple's user |
Attachment Message
Attribute | Type | Description |
---|---|---|
_umsMediaType | String | Always "applebc" |
_umsMediaTypeChat | String | Always "applebcsession" value |
_umsChannel | String | Channel name |
_umsChatPossible | String | Always "true" value |
_umsMsgId | String | Message indentifier. Apple's data |
_umsMsgType | String | Always "text" value |
_umsFromAddr | String | Unique identifier of Apple's user or "SYSTEM" for notification messages |
_umsToAddr | String | Unique identifier of dialog (pair AppleUserId + businessId) |
_umsConversationId | String | Unique identifier of dialog (pair AppleUserId + businessId) |
_umsDriverDataWithAttachment | String | "False" for messages without attachment. "True" for messages with attachment |
_umsMsgPlainText | String | Text of message |
_msg_PlainText | String | Text of message |
Subject | String | Subject of message |
_msg_CreatedAt | String | Timestamp of message receive moment |
_msg_MsgId | String | Message indentifier. Apple's data |
_msg_MsgType | String | Always "text" value |
_msg_FromUserId | String | Unique identifier of Apple's user |
_msg_ToAddr | String | Unique identifier of dialog (pair AppleUserId + businessId) |
_msg_ProfileServiceName | String | Always "ABC" value |
_msg_ProfileUserId_ABC | String | Unique identifier of Apple's user |
_umsDriverDataWithAttachment | String | Always "true" value |
_umsDriverData | Binary | Information about attachment. Attachment Id, contentType, size |
Sample Business Process for Apple Messages for BusinessHandling Apple Messages for Business Interactions on Workspace Desktop Edition
This page was last edited on September 19, 2022, at 04:53.
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